A salon can be full all day and still finish the month with very little. The reason is almost always that the price of a service was set by looking at the street, not at the chair.
Cost a service, not a day
Take one service — a wash and blow-dry, a braid, a colour — and work out what it consumes:
- Product — the actual quantity used, not the bottle price
- Stylist time — how long the chair is occupied, including setup and clean-down
- Commission or wage — whatever the stylist is paid for that service
- Consumables — foils, gloves, towels, capes and the laundry that follows
- Power and water — dryers and steamers are not free
Chair time is your scarcest resource
A salon does not sell services, it sells chair hours. A colour that takes three hours at a good price may return less per hour than three quick blow-dries at a modest one. Ranking every service by what it returns per chair hour usually rearranges the price list.
Rent is per day, not per client
Whether you pay rent on the premises or rent a chair to a stylist, that cost lands every day regardless of how many clients walk in. Divide the monthly rent by realistic working days, then by chairs, and you know what each chair must earn before it makes a shilling.
Where the leaks are
Product used generously and never counted. Services discounted for regulars without checking whether the discounted price still clears cost. Retail stock that walks off the shelf. And no-shows, which cost a full chair hour and are usually not recorded at all.
The number worth knowing
Not takings. Not client count. What the salon kept, per chair, per day — and which services and which stylists moved that number. A salon that records each service, its product use and its stylist can answer that at the end of every week instead of guessing at the end of every month.
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